Privacy Policy

Last Updated: June 21, 2026

Introduction

Welcome to the website of Karen Ku, a licensed Realtor serving the San Gabriel Valley area and the greater Southern California. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with our website, social media pages, and digital advertisements.

Information We Collect

When you interact with our services—including Facebook/Instagram Lead Ads—we may collect the following personal information:

    Contact Information: Name, email address, and phone number.

    Usage Data: Information about how you interact with our ads and website, including IP address and browser type.

    Inquiry Details: Information you voluntarily provide regarding your real estate interests, such as property search preferences or questions about buying/selling a home.

How We Use Your Information

We use the information collected to:

    Provide you with real estate services, property listings, and market updates.  

    Communicate with you regarding your inquiries.  

    Improve our marketing efforts and the relevance of the content we provide to you.

    Manage our business operations via third-party CRM tool zapier.

Tracking Technologies (Meta Pixel)

We use the Meta Pixel on our website and digital advertisements. This tool helps us measure the effectiveness of our advertising campaigns, understand visitor behavior, and provide personalized content. By using our services, you consent to this tracking, which helps us show you more relevant real estate information. You can manage your ad preferences and opt-out of interest-based advertising through your Meta account settings.

Data Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our business (such as CRM software or email marketing platforms) provided they agree to keep this information confidential and secure.

Your Rights

Depending on your location (such as California under the CCPA), you may have the right to:

    Request a copy of the personal information we have collected about you.

    Request the correction of inaccurate information.

    Request the deletion of your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

    Name: Karen Ku

    Email: karenkucbd@yahoo.com

    Phone: 626-215-4805

    Brokerage: Karen Ku & Associates